The casino has terms that see you having to pay a large processing fee for payments less than $500, accounts and balances forfeited after 6 months of inactivity, and unused loyalty points expire after 90 days. The terms and conditions at Mega7’s Casino are one of its major drawbacks. All casinos should offer this these days, and we recommend you avoid the few that don’t encrypt data. The casino does protect your information using 128-bit SSL encryption, which is key for keeping your information safe and secure. While they couldn’t fix the issues, they at least were able to explain them.
The team was fast to respond to my help request, and were able to answer the basic questions I had related to bad terms. The site also includes self-exclusion, deposit and play limits, and links to responsible gambling organizations.Ĭustomer support can be reached using live chat, telephone, and email. There is a responsible gaming page, which does provide information on fighting gambling addiction. Responsible Gambling, Customer Support & Security
